Daily Archive for November 5th, 2008

Gmail problems

Some people have been reporting problems with mail to gmail backing up. Steve has some information about the problem.

I’m seeing comments in a few places that some gmail MXes (but not all) are tempfailing some pipelined SMTP transactions, which is causing mail being sent there by some smarthosts to back up.

I don’t have details, but if you’re seeing “451 4.5.0 SMTP protocol violation, see RFC 2821″ that may be your problem. If you’re running a recent-ish (2.2 or later) version of postfix then “postconf -e smtp_discard_ehlo_keywords=pipelining” followed by “postfix reload” will turn off pipelining altogether as a temporary workaround.

It appears right now to just affecting Postfix, but Steve later says:

I don’t have enough details to know for sure, but I suspect it’ll be hitting most, maybe all, MTAs that use SMTP pipelining at all aggressively. I’d expect most MTAs used by ESPs to be reasonably aggressive with pipelining, as it reduces latency and ups performance a lot.

So it’s definitely worth checking your queues and tempfail logs.

If you’re seeing queues backed up to gmail or you’re seeing that particular 451 rejections from gmail then your smarthost has the problem. If you’re not seeing any problems, it probably doesn’t.

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Bad Idea

My mailbox and IM windows have been swamped with messages about an ISP sending out mail to participants in their FBL program. It seems this particular ISP could use some delivery consulting.

See, this ISP sent out emails with blocks of 50 - 75 email addresses in the To: line. Bad idea. Delivery wise, I do not expect that they had many delivery problems. In the copy I saw, most of the addresses started with “support” and those addresses often have fewer blocks on them than other addresses. I also do not think this ISP will see subscriber emails blocked because of this.

However, it is very, very bad practice to do what they did. And the fact that the ISP can get away with it does not mean that any other mailer can get away with it.

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