Comments on: Modifying RP managed FBLs

By: Chaz G

Chaz G — Wed, 08 Jul 2009 16:05:27 +0000

Thanks for the shout out Laura! I run the team that handles this KB and answers FBL related support inquiries, its nice to see a little good press about what we’ve got started there. We’re also hard at work streamlining processes and improving FBL support tools internally to allow for the best response and resolution times for issues related to our FBLs.

Thanks again!

By: laura

laura — Mon, 06 Jul 2009 22:18:09 +0000

Thanks to both of you!

By: J.D.

J.D. — Mon, 06 Jul 2009 19:28:14 +0000

A better bookmark might be http://returnpath.net/support/ — that’ll stick around as long as Return Path does, while the links above will only last if we continue using that particular 3rd party managed software (unless they change their URI structure.)

By: Alex R

Alex R — Mon, 06 Jul 2009 16:25:56 +0000

Glad you like the FBL support pages and hope people benefit from the FBL services we provide ISPs. We continue to listen to feedback from our users, both the FBL recipients and the ISPs themselves to improve the feedback process for everyone. We believe properly run FBLs improve email for everyone: The Receivers (ISPs), the Senders and most importantly, End-Users – by reducing unwanted email and helping stop spam.