I’ve been head down working on a doc for a client and started wondering what the average size of an enforcement team is. This client told me during one of our calls they wanted to be as clean and well respected as another ESP, but was shocked when I told them how large an enforcement and delivery team that ESP maintained.
I know other clients of mine have 6 – 8 people for a very large customer base, and all of them take their job very seriously.
That got me to thinking: what is the average size of a policy and enforcement desk? Does it scale with userbase? Does it scale with the amount of mail you send? Is there a minimum size?
So tell me: how many people are on your policy and enforcement team?