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Jul
18
2011

Charter hard bounces valid addresses

By laura in Asides, Best Practices.

Last week Charter had a technical problem that caused them to respond with “user unknown” to email sent to valid users.

I recommend re-activating any address to Charter that was disabled July 14 or 15.

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One Response

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  1. Ben says

    Thanks! How did you access this information?

    July 22, 2011, 8:02 am

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