Word to the Wise » RoadRunner

RoadRunner FBL live

laura — Mon, 16 Mar 2009 19:04:01 +0000

RoadRunner sent out email today announcing their new FBL is live.

The URL for our new Feedback Loop enrollment page is here:

http://feedback.postmaster.rr.com/

If you are presently enrolled in our legacy Feedback Loop, you must still apply for enrollment in our new Feedback Loop. We will not be migrating existing enrollments.

Our legacy Feedback Loop will cease operations on April 30, 2009.

FBL updates

laura — Wed, 12 Nov 2008 22:45:36 +0000

Roadrunner shifted the release date for their new FBL to December 14th.

Despite rumors, the Yahoo FBL is not actually accepting new participants.

RoadRunner FBL changes

laura — Fri, 15 Aug 2008 16:09:46 +0000

RoadRunner announced changes to their FBL this morning. Everyone who is currently getting a FBL should have received an email. Important dates to remember include the following.

August 28: Existing RR FBL will be frozen. No changes to existing loops will be accepted and no new FBL applications will be processed. All current FBLs will continue to work.

November 17 (tentative): The new FBL will go live. Existing FBLs will not be converted from the old FBL to the new one. Everyone wishing to be a part of the new FBL will be required to re-enroll in the program beginning on this date.

December 31 (tentative): The old FBL ceases to exist.

More information about the migration is available at http://postmaster.rr.com/FBL.html

Roadrunner turns images off by default

laura — Fri, 29 Feb 2008 03:41:38 +0000

Earlier this week DirectMag published an article talking about RoadRunner blocking images by default. I did talk to someone over at RoadRunner and found out a few more details about this change.

What is happening is that RR is rolling out a new web interface. This interface has both a bulk/spam filter and has images disabled by default.

I do not expect sender to notice this change in the open rates of RoadRunner addresses. Most RoadRunner customers use their own mail client (Outlook, Outlook Express, Thunderbird, etc.) and not the RR web interface. The number of uses this change touches is a very small fraction of the RR users.

Changes at RoadRunner

laura — Fri, 11 Jan 2008 16:11:29 +0000

I’ve been hearing rumors that some *.rr.com domains have been bouncing all mail sent to them. Those domains belong to customers that were moved to Comcast as part of the RoadRunner / Comcast / Adelphia purchase and customer swap. As a courtesy, RoadRunner forwarded mail to comcast for those former RoadRunner customers, but have ceased to do so.

Mail to any address in the following *.rr.com domains will no longer be delivered.

jam.rr.com
midsouth.rr.com
mn.rr.com
se.rr.com
sport.rr.com
swfla.rr.com
ucwphilly.rr.com
houston.rr.com

These addresses should be removed from your lists. These users now have Comcast addresses. You cannot just substitute the Comcast domain for the RoadRunner domain as users were required to choose new localparts. That means bobjones@houston.rr.com may not be, and probably is not, bobjones@comcast.

ISP Postmaster sites

laura — Tue, 06 Nov 2007 01:57:14 +0000

A number of ISPs have email information and postmaster sites available. I found myself compiling a list of them for a client today and thought that I would put up a list here.

AOL: http://postmaster.info.aol.com/
Juno/Netzero/UnitedOnline: http://www.unitedonline.net/postmaster/
MSN/Hotmail: http://postmaster.msn.com/Services.aspx
RoadRunner: http://security.rr.com/spam.htm
Spamcop: http://www.spamcop.net/fom-serve/cache/94.html
Yahoo: http://help.yahoo.com/l/us/yahoo/mail/postmaster/