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	<title>Word to the Wise &#187; spamcop</title>
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	<description>Email, Delivery, Spam and more</description>
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		<title>Holomaxx v. MSFT and Yahoo</title>
		<link>http://blog.wordtothewise.com/2011/03/holomaxx-v-msft-and-yahoo/</link>
		<comments>http://blog.wordtothewise.com/2011/03/holomaxx-v-msft-and-yahoo/#comments</comments>
		<pubDate>Thu, 24 Mar 2011 23:39:53 +0000</pubDate>
		<dc:creator>laura</dc:creator>
				<category><![CDATA[Legal]]></category>
		<category><![CDATA[holomaxx]]></category>
		<category><![CDATA[Ironport cisco]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[ReturnPath]]></category>
		<category><![CDATA[spamcop]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://blog.wordtothewise.com/?p=2685</guid>
		<description><![CDATA[I mentioned way back in January that Yahoo had filed a motion to dismiss the case against Holomaxx. Microsoft filed a motion to dismiss around that time, although I didn&#8217;t mention it here. And, of course, Holomaxx filed a motion in opposition in both the Microsoft case and the Yahoo case. Nothing terribly interesting here, [...]]]></description>
			<content:encoded><![CDATA[<p>I mentioned way back in January that Yahoo had filed a <a href="http://blog.wordtothewise.com/2011/01/amendment-is-futile/">motion to dismiss</a> the case against Holomaxx. Microsoft filed a <a href="http://blog.wordtothewise.com/wp-content/uploads/2011/03/19-main.pdf">motion to dismiss</a> around that time, although I didn&#8217;t mention it here.</p>
<p>And, of course, Holomaxx filed a motion in opposition in both the <a href="http://blog.wordtothewise.com/wp-content/uploads/2011/03/24-main.pdf">Microsoft case</a> and the <a href="http://blog.wordtothewise.com/wp-content/uploads/2011/03/28-main.pdf">Yahoo case</a>. Nothing terribly interesting here, about what you&#8217;d expect to read.</p>
<p>On March 11 the judge ruled on both motions to dismiss and in both cases ruled that the case was dismissed.  He did, however, give leave for the complaints to be amended in the future.</p>
<p>As I expected the Judge agreed that MSFT and Yahoo have protection under the CDA. First, the court made it clear that providers are allowed wide leeway in determining what is objectionable to their customers.</p>
<blockquote><p>No court has articulated specific, objective criteria to be used in assessing whether a provider’s subjective determination of what is “objectionable” is protected by §230(c)(2). In e360 Insight, LLC v. Comcast Corp., 546 F.Supp.2d 605, 608 (N.D. Ill. 2008), the court concluded that <strong>virtually total deference to provider’s subjective determination is appropriate.</strong></p></blockquote>
<p>(emphasis added)</p>
<p>Then the court points out that to overcome the &#8220;good faith&#8221; provision of the CDA that Holomaxx must show how Microsoft is acting in bad faith. The court found no examples of that in Holomaxx&#8217;s pleadings. The court also determined that it was counter to the CDA for ISPs to explain exactly how to get around filters.</p>
<blockquote><p>Holomaxx alleges no facts in support of its conclusory claim that Microsoft’s filtering program is faulty, nor does it identify an objective industry standard that Microsoft fails to meet. While it suggests that Microsoft is “[p]ossibly seeking to cut costs in its service to its free email service” and alleges based on information and belief that Microsoft profits from requiring senders to join “whitelists,” (Compl. ¶¶ 20-22), it offers no factual support for these allegations. Nor does Holomaxx cite any legal authority for its claim that Microsoft has a duty to discuss in detail its reasons for blocking Holomaxx’s communications or to provide a remedy for such blocking. Indeed, imposing such a duty would be inconsistent with the intent of Congress to “remove disincentives for the development and utilization of blocking and filtering technologies.” 47 U.S.C. § 230 (b)(4).</p></blockquote>
<p>The court concludes:</p>
<blockquote><p>The first element of Microsoft’s affirmative defense under the CDA is not in dispute. While it is conceivable that Holomaxx could raise an issue of fact as to the second and third elements, it must provide significantly greater factual detail in order to do so. Accordingly,	Holomaxx’s third, fourth, fifth, and sixth claims predicated on Microsoft’s filtering and blocking	activities will be dismissed, with leave to amend.</p></blockquote>
<p>If you want to know what the judge said in the Yahoo ruling, just replace all above instances of Microsoft with Yahoo.</p>
<p>The above counts focused on the filtering claims (3, 4, 5 and 6). Claim 1 was that the ISPs were violating the Federal wiretapping law and Claim 2 was that they were violating the stored communications act. In regards to both those counts the court ruled that there was no evidence presented for them to make a decision either way.</p>
<p>One minor side note that I did find a bit interesting was both Yahoo and Microsoft  mentioned their user agreements in their motions to dismiss. Holomaxx <a href="../wp-content/uploads/2011/03/29-main.pdf">objected to this reference</a> independent of their objection to the motion to dismiss. Their argument  was that mentioning the user agreements (and even including  documentation and affidavits) was inappropriate and shouldn&#8217;t be  included in the case. The judge ruled in Holomaxx&#8217;s favor on this point.</p>
<p>There was one extra claim count in the Microsoft complaint &#8220;False Light&#8221;. I think this was a count really directed at Return Path (originally a co-defendant of Microsoft). The judge ruled there was no false light and that claim was dismissed without leave to amend.</p>
<p>So, there you go. The cases are dismissed. I don&#8217;t know if Holomaxx will take this dismissal and move on or if they&#8217;ll amend the complaint and try again. Given how fast they dropped Ironport/Cisco and Return Path from the case, it may be that they&#8217;ll gratefully take this dismissal and move on.</p>
<p><a href="http://blog.wordtothewise.com/wp-content/uploads/2011/03/34-main.pdf">Full text of the Yahoo Ruling</a></p>
<p><a href="http://blog.wordtothewise.com/wp-content/uploads/2011/03/30-main.pdf">Full text of the Microsoft ruling</a></p>
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		<item>
		<title>Blocking mail to spamcop.net</title>
		<link>http://blog.wordtothewise.com/2008/12/blocking-mail-to-spamcopnet/</link>
		<comments>http://blog.wordtothewise.com/2008/12/blocking-mail-to-spamcopnet/#comments</comments>
		<pubDate>Fri, 05 Dec 2008 23:37:33 +0000</pubDate>
		<dc:creator>laura</dc:creator>
				<category><![CDATA[Industry]]></category>
		<category><![CDATA[greylisting]]></category>
		<category><![CDATA[spamcop]]></category>

		<guid isPermaLink="false">http://blog.wordtothewise.com/?p=321</guid>
		<description><![CDATA[Josh reports mail from MobileMe to spamcop.net addresses is being filtered somewhere and isn&#8217;t being delivered or actively bounced. He asserts that Apple is blocking all mail to Spamcop addresses because they were having problems getting blacklisted on SpamCop and implemented this as a way of reducing their number of SpamCop spamtrap hits. That makes [...]]]></description>
			<content:encoded><![CDATA[<p>Josh reports <a href="http://blog.deliverability.com/2008/12/mobileme-blocks-outbound-emails-to-spamcopnet-in-order-to-avoid-blacklisting.html">mail from MobileMe to spamcop.net addresses is being filtered</a> somewhere and isn&#8217;t being delivered or actively bounced. He asserts that Apple is blocking all mail to Spamcop addresses</p>
<blockquote><p>because they were having problems getting blacklisted on SpamCop and implemented this as a way of reducing their number of SpamCop spamtrap hits.</p></blockquote>
<p>That makes no sense. Spamcop spamtraps are rarely hosted on spamcop.net. I won&#8217;t say never because there may be some, but I know that some spamtraps are on different domains and different SMTP servers. Senders who try to avoid Spamcop problems by filtering all mail to Spamcop are doomed to failure.</p>
<p>The problem is being discussed both on the Apple forums and the Spamcop forums. There is some confusion about what is going on. Some posters seem to be having problems mailing addresses at spamcop.net addresses, other posters seem to be having problems forwarding spam to the spamcop reporting address.</p>
<p>One poster reported that Apple support is claiming that Spamcop is blocking mail from MobileMe. In response ae <a href="http://forum.spamcop.net/forums/index.php?showtopic=9900#">Spamcop admins</a> posted:</p>
<blockquote><p>SpamCop does not block ANY email at all that is sent to spam.spamcop.net addresses. We do not use our own blocking list. We might bounce emails to certain addresses, but we do not block anything that comes our way.</p>
<p>The same applies for the SpamCop Email Service. However, they do use greylisting, which delays acceptance from some servers until the server tries again. Continuing to try to deliver email is standard behavior for legitimate mail servers, but not for spammer servers, which only try once and give up.</p>
<p>I suppose it is possible that Apple is seeing the greylisting delay when they try to send mail to spamcop.net, cqmail.net, or cesmail.net addresses and thinks it is a rejection.</p></blockquote>
<p>If the problem really is forwarding spam to the Spamcop reporting address, it could be Apple filtering outgoing mail to prevent spam from leaking out their servers. If the problem really is sending mail to Spamcop.net addresses it could be a bad interaction between MobileMe and Spamcop&#8217;s greylisting scheme. Without seeing the actual transactions between the two servers it is difficult to determine what is happening.</p>
<p>In any case, this demonstrates some of the challenges involved in troubleshooting mail problems. People are poking the system from the outside, but there seems to be some one along the line silently discarding email, leaving senders (and receivers!) in the dark about where the email went.</p>
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